FEEDBACK
English
Sign Up Log In
English
Sign Up
Log In
Follow Us
© Twin Cities Auctions, LLC, d/b/a Remarket Space. All Rights Reserved.
4.6  4.9  14,834 cars sold 32,834 registered bidders 14,834 cars sold · 32,834 registered bidders

Remarket Space Terms of Service

Effective Date: July 28th, 2026

Introduction

Welcome to Twin Cities Auctions, LLC d/b/a RemarketSpace ("RMS," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the services provided by Remarket Space through our online vehicle auction platform (the "Platform"). By accessing or using the Platform, including registering an account or participating in any auctions, you agree to these Terms in full. If you do not agree, please discontinue use of our Platform immediately.

1. Company Information

  • Legal Name and Structure: Twin Cities Auctions, LLC d/b/a RemarketSpace, a Limited Liability Company registered in Minnesota.
  • Contact Information: Support@RemarketSpace.com | Phone: 763-202-7252 | Address: 9643 161st Ave NW, Elk River, MN 55330

2. Services Offered

  • Primary Services: Remarket Space operates an online vehicle marketplace where buyers and sellers transact in vehicles, including auctions, offers, buy-it-now options, and negotiation services.
  • Additional Services: We also offer Vehicle Service Contracts, Vehicle Transport Services, vehicle reconditioning services, and other on-premise vehicle services.

3. Agreement to Our Legal Terms

These Terms constitute a legally binding agreement between you and RMS. By using our Platform, you acknowledge that you have read, understood, and agree to comply with these Terms, including any future modifications.

4. Eligibility and Registration

  • Eligibility Requirements: Use of our services is restricted to individuals who are at least 18 years old and legally capable of entering into binding contracts. Account creation requires submitting specific information, such as name, driver's license, insurance information, and a valid credit card. We may require identity verification.
  • Registration Requirements: There are two account types: Buyer and Guest. Buyers may bid and make purchases; Guests have limited platform access.
  • Multiple Accounts: Users are expressly prohibited from creating multiple accounts.
  • Account Security: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. RMS cannot and will not be liable for any loss or damage arising from the user's failure to comply with this obligation.

5. Auction Process

  • Bidding Mechanism: Users may make pre-auction offers that are treated as proxy bids. Live auctions take place with incremental bids of $50.
  • Bid Retraction: Bids are binding and cannot be retracted. All bids constitute a contractual agreement to pay if you are the winning bidder.
  • Reserve Auctions: Vehicles may be offered with or without reserve prices, which are set internally and not disclosed unless the reserve price is reached.
  • Winning Notification: Winning bidders will be notified via their registered account and email.

6. Payment Terms

  • Accepted Payment Methods: We accept credit cards (Visa, Mastercard, American Express; fees may apply). We do not accept cash or mobile payments (Venmo, Cash App). Power Buyers, as defined in Section 9, are eligible for in-person payment options such as cashier's checks, and money orders.
  • Payment Deadline: All payments must be made within 48 hours (2 business days) of winning the auction.
  • Fees: Buyers must pay a buyer's premium as outlined in our fee structure. Administrative and Buyers Premium fees apply to all transactions. DMV fees apply to all transactions according to the rules and laws of the applicable DMV.
  • Sales Taxes and Corrections: Buyers are responsible for any applicable sales taxes. RMS reserves the right to correct pricing or fee errors at any time.
  • Payment Authorization and Chargebacks: By submitting payment information and placing a bid, you authorize RMS to charge your payment method for all amounts you owe under these Terms, including the winning bid amount, buyer's premium, and applicable fees. You agree that all such charges are authorized charges, and you agree not to initiate a chargeback or payment dispute with your card issuer or financial institution for authorized transactions, including disputes based on buyer's remorse or on the condition of a vehicle sold "as-is" under Section 7. Before disputing any charge with your card issuer, you agree to first contact RMS and pursue the dispute resolution process described in Section 14. You agree that RMS's records of your account registration, acceptance of these Terms, bidding activity, payment authorization, and delivery confirmation constitute valid evidence of authorization in connection with any payment dispute. RMS reserves the right to suspend the account of, and to recover costs incurred in responding to improper chargebacks from, any user who initiates a chargeback in violation of this Section.
  • Non-Payment by Winning Bidders: Winning bidders who fail to pay in full within the payment deadline forfeit any right to the vehicle, and RMS may relist or otherwise dispose of the vehicle and suspend the bidder's account. To have an account reinstated following a failure to pay, the bidder must pay the buyer's premium and administrative fee applicable to the vehicle the bidder failed to purchase. The bidder authorizes RMS to charge these amounts to the payment method on file.

7. Vehicle Conditions and Warranties

  • As-Is Sales: All vehicles are sold on an "as-is, where-is" basis without any warranties, express or implied, including merchantability or fitness for a particular purpose. In-person inspection is available only to Power Buyers, as described in Sections 8 and 9; all other buyers should carefully review the vehicle information provided before bidding.
  • Disclaimer on Condition Information: Vehicle information, including condition reports and mileage disclosures, is provided for convenience only and may be inaccurate or incomplete. Buyers should not rely solely on this information and are responsible for conducting their own due diligence, including in-person inspection where eligible.
  • No Guarantee of Resale Value or Condition: RMS does not guarantee the future resale value or marketability of purchased vehicles.
  • Seller's Obligations: Any single, major mechanical defect with the vehicle's engine, transmission, or driveline that exceeds $750 to repair must be disclosed to the inspector prior to the inspection being initiated.

8. Vehicle Inspections

  • Inspection Policy: Only Power Buyers, as defined in Section 9, may inspect vehicles; no other category of buyer is permitted to inspect vehicles. Inspections do not include test drives. Inspections must occur before the end of the auction. There are no inspections allowed post-auction. All sales are final.
  • Title Information: Title transfers may take 8-12 weeks or longer, depending on state processing times. Out-of-state buyers may experience additional delays.

9. Vehicle Delivery, Lot Pickup, and Power Buyer Benefits

  • Delivery Requirement: All vehicles require delivery to the buyer's location. In-person lot pickup is not available except as provided below for Power Buyers.
  • Power Buyer Eligibility: "Power Buyers" are licensed dealers and buyers with three (3) or more Remarket Space purchases.
  • Power Buyer Benefits: Power Buyers enjoy exclusive benefits, including lot pickup at our Elk River, MN location, expanded payment options, and the ability to inspect vehicles in person at our Elk River, MN location. Inspection rights are limited to Power Buyers; no other category of buyer may inspect vehicles.
  • In-Person Transactions and Lot Conduct: Power Buyers electing lot pickup, and any of their representatives or guests, must comply with all RMS site rules, facility policies, and the user conduct and indemnification obligations described in Section 10. Buyers remain solely responsible for vehicle loading, securing, and transportation as described in Section 13.

10. User Conduct and Responsibilities

  • Code of Conduct: Users are expected to act honestly, honor bids, avoid damage to property, and follow all site rules.
  • Prohibited Activities: Shill bidding, harassment, circumventing suspensions, unauthorized use of the platform, interference with other users' transactions, and any fraudulent activities are strictly prohibited. Accounts may be suspended or terminated for misconduct.
  • Prohibited Persons and Export Compliance: Users represent that they are not subject to sanctions or embargoes (e.g., OFAC list) and are solely responsible for complying with export regulations.
  • Indemnification for Guests and Representatives: Users are responsible for the conduct of their representatives or guests, including any violations of RMS rules or property damage.

11. Intellectual Property

All content on the Platform, including photos, videos, and vehicle listings, is owned by RMS and protected under applicable copyright laws. Unauthorized use, reproduction, distribution, or derivative works from any content on our Platform is prohibited.

12. Data Privacy and Security

  • Data Collection: We collect personal information for registration, transaction, marketing, and user experience improvement purposes. Data collected includes driver's license details, contact information, and payment data.
  • Usage and Security: User data is used to improve Platform services, conduct marketing, and comply with legal obligations. We employ encryption and other security measures to protect user data. While we employ reasonable security measures, RMS cannot guarantee absolute security of user data.
  • Privacy Compliance: We comply with applicable federal and state privacy regulations. Users should refer to our Privacy Policy for additional details.

13. Limitation of Liability

  • Liability Caps: RMS's liability shall not exceed the value of the vehicle transaction and excludes any direct, indirect, consequential, or incidental damages, including loss of profits, data, or other intangible losses.
  • Risk of Loss: Users assume all risk of loss or damage to vehicles post-sale. RMS is not liable for damage during transportation or after the vehicle leaves RMS premises.
  • Personal Injury and Property Damage: Users assume all risks when accessing RMS facilities, including risks related to vehicle inspections. RMS is not liable for any personal injury, property damage, or indirect damages arising from the use of the Platform or purchase of vehicles.
  • Vehicle Loading and Pickup: Buyers are solely responsible for vehicle loading, securing, and transportation, and assume all associated risks. RMS is not liable for damages incurred during these activities.

14. Dispute Resolution

  • Governing Law: These Terms shall be governed by Minnesota law. All transactions are deemed to take place in Minnesota.
  • Precondition to Claims: Before initiating arbitration or any legal proceeding, users must first attempt to resolve the dispute informally by contacting RMS at Support@RemarketSpace.com and allowing thirty (30) days for resolution.
  • Binding Arbitration: Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Platform that is not resolved informally shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Sherburne County, Minnesota, or, at the user's election, by remote means (telephone or video). Judgment on the arbitration award may be entered in any court of competent jurisdiction. YOU AND RMS EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
  • Small Claims Exception: Either party may bring an individual claim in small claims court in Sherburne County, Minnesota (or the small claims court of the user's county of residence) instead of arbitration, so long as the claim remains in small claims court and is not brought on a class or representative basis.
  • Arbitration Opt-Out: You may opt out of this arbitration provision by sending written notice to Support@RemarketSpace.com within thirty (30) days of first accepting these Terms, stating your name, account email, and intent to opt out of arbitration. Opting out of arbitration does not affect any other provision of these Terms.
  • Class Action Waiver: Users waive any rights to pursue claims on a class, collective, or representative basis. All claims must be brought individually, and the arbitrator may not consolidate claims of more than one user. If this class action waiver is found unenforceable as to a particular dispute, then the arbitration provision shall not apply to that dispute, which shall instead be resolved in the courts of Sherburne County, Minnesota, and users consent to the exclusive jurisdiction of Minnesota courts for that purpose.

15. Termination of Services

RMS reserves the right to suspend or terminate user accounts for any reason, including non-payment or violation of these Terms. Users must settle outstanding obligations before termination.

16. Modifications to Services or Terms

RMS may modify these Terms or the services offered at any time. Users will be notified by email, and changes will be effective upon posting on our website. Your continued use of the Platform after notice of any changes constitutes your acceptance of the modified Terms; if you do not agree to the modified Terms, you must discontinue use of the Platform. RMS also reserves the right to modify or discontinue any part of the service at any time without prior notice, and RMS shall not be liable for any such modifications or discontinuance.

17. Force Majeure

RMS shall not be liable for delays or failures in performance resulting from acts of God, pandemics, government actions, natural disasters, supply chain disruptions, or any other events beyond our reasonable control.

18. User Account Security

  • Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. RMS cannot and will not be liable for any loss or damage arising from the user's failure to comply with this obligation.

19. Contact and Notices

  • Inquiries: For any inquiries, please contact us at Support@RemarketSpace.com. Notices regarding account changes, updates to these Terms, or other legal communications will be provided via the email you registered with.

20. Entire Agreement

These Terms constitute the entire agreement between you and RMS, superseding all previous agreements.

21. Severability

If any provision in these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect.

22. No Waiver

Failure by RMS to enforce any right or provision in these Terms shall not constitute a waiver of such rights or provisions.

23. SMS/Text Message Program Terms

The full terms of our SMS program are available at remarketspace.com/sms-terms.

  • Program Description: Remarket Space offers an SMS text message program to users who opt in. Depending on the preferences you select and your activity on the Platform, messages may include: auction start and closing alerts; bid confirmations and outbid notifications; winning bid and purchase confirmations; payment reminders and receipts; title, transport, and vehicle pickup updates; account and security notifications; customer service replies; and occasional promotional offers where you have separately consented to receive them.
  • Consent to Receive Messages: By providing your mobile phone number and opting in, you consent to receive recurring automated text messages from Remarket Space at that number. Consent to receive text messages is not a condition of purchasing any goods or services from us, and is not required to register an account, bid, or transact on the Platform.
  • Message Frequency: Message frequency varies based on your account activity and the auctions you participate in.
  • Message and Data Rates: Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier. Remarket Space does not charge a fee for participation in the SMS program.
  • Opting Out: You may cancel at any time by replying STOP to any message from us. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt in again. You may also opt out by updating your notification preferences in your account or by contacting us at Support@RemarketSpace.com or 763-202-7252.
  • Help: Reply HELP to any message for assistance, or contact us at Support@RemarketSpace.com or 763-202-7252.
  • Supported Carriers: The program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed.
  • Eligibility: You must be at least 18 years old and the account holder or authorized user of the mobile number provided. You agree to notify us if you no longer use or control that number.
  • Privacy: Information collected through the SMS program is handled as described in our Privacy Policy. We do not share or sell mobile phone numbers or SMS consent information to third parties for marketing purposes.
  • Changes: We may modify or discontinue the SMS program at any time. Material changes to these SMS terms will be posted on this page.

Thank You for Choosing Remarket Space

Your use of our Platform signifies that you have read, understood, and agreed to these Terms. We appreciate your business and are committed to providing a trustworthy and straightforward vehicle auction experience.